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Frequently Asked Questions

What is SSL?

Secure Socket Layer is a security protocol that operates between a browser and a website. It provides confidentiality and data integrity by cryptographic techniques.
This is used to tell the browser and its user trustworthy information about the website.

What is a SSL certificate?

A certificate is an electronic document signed by a certification authority. It asserts the binding between identifying information and a public key that can be used to authenticate the entity to which the identifying information applies. The identifying information includes a domain name, and the browser verifies that the URL displayed in its address bar is in the domain identified by the certificate.If the certificate is valid the browser will display a padlock icon.

What does an SSL certificate protect me from?

SSL certificate protects Internet users from:

  • deleting data;
  • stealing passwords, card numbers, bank accounts details;
  • faking data;
  • cyberattacks against individual users, companies, organizations and institutions;
  • copying access passwords to intranets and extranets and new methods of phishing.

What benefits do a SSL certificate offer?

Websites secured by an SSL certificate notify customers that the service can be trusted. It gives visitors confidence that no one can read and/or change the information that is being sent over the Internet.
Secured transactions put your company in a unique leadership position which identifies you (your company) as being much more trustworthy.

What is the name of a SSL provider?

All types of certificates are provided by a global leaders in Internet security –
Globalsign, QuoVadis, GeoTrust, RapidSSL,  Symantec (VeriSign), Thawte, AlphaSSL. Short notes about them are available in “Partners” section.

Do I need a DIMS account to use the Discovery Tool?

No, the activation code you get through email when you request the Discovery Tool gives you full access to the tool. If you decide later to renew a certificate through the Discovery Tool and create an account with us, DIMS will automatically tie your Discovery Tool results to your new account, avoiding any redundancy or confusion.

What are the technical requirements to use the Discovery Tool?

A PC running Windows Vista or later is recommended when using the Discovery Tool. While it may run on older versions of Windows, they are not fully supported and some features may not work as expected. The Discovery Tool is not currently compatible with Mac OS X.

Can I issue new certificates or revoke existing ones tied to a third-party CA?

The Discovery tool tracks certificates scanned within the IP range provided by the user, regardless of the issuing CA. Though the tool will show certificates and expiration dates for those issued by a CA other than DIMS, users may only renew certificates issued by DIMS.

Will the Discovery Tool notify me of upcoming certificate expiration and renewals?

By default you will receive an alert 7 or 30 days in advance of certificate expiration dates, or at both intervals if you choose. If you don’t want to use this feature, you can turn it off. This alert feature applies to all certificates, whether they were issued by DIMS or another provider.

I turned on notifications in the Discovery Tool but am not receiving renewal and expiration notifications.

There are settings to receive notifications in both your DIMS account and in the Discovery Tool. The Discovery Tool will default to the notification settings in your DIMS account, meaning that a new certificate due for expiration will not populate in the Discovery Tool if notifications are not turned on in the account area. We recommend turning on notifications in both your account and Discovery Tool settings.

Can the Discovery Tool find SSL certificates on any platform or server?

Yes, the tool works across all platforms and can also scan non-standard certificates, if it is installed on Microsoft Windows Vista or later releases.

Can I track domain names as well with the Discovery Tool?

No, the tool is built to display a list of expiration dates with corresponding certificates due to expire on any given date. When you click on a certificate you can view key details to include the common name on the certificate.

Can the Discovery Tool identify sites NOT using SSL?

No, currently it only scans for SSL-enabled ports.

Does the Discovery Tool check if certificates and intermediates have been installed correctly?

This feature is not available in the current version.

How is DIMS protecting sites from those who may use the Discovery Tool unethically?

Several provisions have been put in place to protect the integrity and security of sites that may be scanned. First, registrants are required to specify the number of IP addresses per port they wish to scan in any given report, with a maximum of 100, when they sign up. Second, DIMS monitors for any suspicious activity.