Genius’ award-winning support team is available when you need them—whether it’s on the weekend or in the middle of the night. Genius also has some of the fastest certificate issuance times out of any channel—we can even issue an EV certificate in a matter of hours! Genius thinks that support is one of the most crucial parts of our business, so we don’t outsource or have phone queues. When you call Genius you will talk to someone who genuinely enjoys their job and is happy to help you with any issue you might have for FREE and without any obligation. We help each of our customers through every step of their CSR creation and certificate installation processes. This may seem hard to believe since most of our competitors offer little or no free support; however, we challenge you to call now and give us a chance to show you how easy working with us can be.
To enhance the management of certificates we provide an award winning asset management tool call DIMS. Genius IS has a software tool DIMS, which identifies key and certificate vulnerabilities, enforces enterprise policies, and detects anomalies with ongoing monitoring. By deploying this software, enterprises take the first step in securing and protecting cryptographic keys and digital certificates: establishing a well-regulated and visible state in which anomalies can be easily detected.